Customers don’t consider them to be serious about AI, and they shouldn’t because they aren’t even creating the AI.
The battle between Salesforce and Microsoft for AI agents is intensifying. Salesforce CEO Marc Benioff recently attacked Microsoft’s Copilot in a podcast. They have suffered greatly from this Copilot issue in terms of certification and branding. Benioff stated, “They are not looked at or taken seriously by customers in AI.” Read more »
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