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The VivaAerobus Cancellation Policy » is designed to offer flexibility for passengers who need to modify or cancel their flights. If you cancel within 24 hours of booking and at least 7 days before departure, you’re eligible for a full refund. After this period, cancellation fees may apply, and refunds are generally issued as travel credits for future flights. Be mindful that some promotional fares are non-refundable, so reviewing fare rules is important when booking. For further assistance, VivaAerobus customer service is available to help with cancellations, changes, and other reservation-related inquiries to ensure a smooth experience.