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The VivaAerobus Cancellation Policy » provides travelers with flexible options to manage flight changes. If you cancel your booking within 24 hours of purchase, with the flight scheduled at least 7 days away, you are eligible for a full refund. After this window, cancellation fees may apply, depending on the fare type, and refunds are typically issued as travel credits. Some promotional fares may be non-refundable, so it’s important to review the fare rules before booking. For assistance with cancellations or changes, VivaAerobus customer service is available to ensure a smooth and hassle-free experience.