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The competition between Salesforce and Microsoft in the AI agent space is heating up. Recently, Salesforce CEO Marc Benioff criticized Microsoft's Copilot during a podcast, claiming that Microsoft has suffered significant challenges with Copilot, particularly in terms of certification and branding. Benioff argued, “Customers don’t take them seriously when it comes to AI.”
His comments were a response to Microsoft CEO Satya Nadella's recent remarks on a podcast, where Nadella subtly took aim at Salesforce. He predicted that traditional SaaS companies would struggle to succeed in the age of AI agents. According to Nadella, the very concept of business applications may falter in this new era, asserting that these applications are essentially just CRUD (Create, Read, Update, Delete) databases with extensive business logic. Visit sites »
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