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The VivaAerobus Cancellation Policy » provides travelers with flexible options to manage their bookings. If you cancel your flight within 24 hours of booking and at least 7 days before departure, you are eligible for a full refund. After this period, cancellation fees may apply based on the fare type, and most refunds are issued as travel credits for future use. Promotional fares may be non-refundable, so it's essential to check the fare conditions during booking. For assistance with cancellations or changes, VivaAerobus customer service is available to help you navigate the process efficiently and stress-free.